Shipping policy

Shipping Policy

At Elevated Grace, we are committed to delivering high-quality pieces with care and attention to detail. Please review our current processing and shipping timelines before placing your order.

Processing Times

Pink Elroi Tees — Preorder

All Pink Elroi Tees are preorder items. Please allow approximately 3–5 weeks for your order to be produced and prepared for shipment.

The estimated timeline may vary depending on production volume or unexpected delays. Updates will be provided if there is a significant change to the expected fulfillment timeframe.

All Other Items — Premade

All other items are premade and typically take approximately 1–2 weeks to be processed and shipped.

Processing time refers to the time required to prepare your order before it is handed over to the shipping carrier. It does not include the carrier’s delivery time.

Estimated Delivery Times

Once your order has been shipped, estimated carrier delivery times are:

  • U.S. orders: Approximately 3–4 business days

  • International orders: Approximately 7–21 business days, depending on the destination and customs processing

These are estimates and are not guaranteed delivery dates.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number. Please allow up to 48 hours for tracking information to update after your package has been accepted by the carrier.

Orders Containing Preorder Items

If your order contains a Pink Elroi preorder item, the entire order may follow the preorder processing timeline. Please place premade and preorder items in separate orders if you would like the premade items to be processed separately.

Shipping Delays

Production, processing, and delivery times may be affected by high order volume, holidays, severe weather, customs delays, carrier disruptions, or other circumstances outside of our control.

Please contact us if your order has exceeded the stated processing timeframe and you have not received a shipping confirmation.

Thank you for your patience and continued support as we elevate fashion with purpose.